Every chapter.
Every companion.

We recommend bringing your pet in for annual check-ups to help our veterinarians assess your pet's overall health. These regular visits often allow us to catch any potential health concerns before they become serious. Before the exam, one of our friendly veterinary assistants will chat with you about any worries you might have and your pet's lifestyle. This helps us work together to create a tailored health plan. During the exam, our veterinarian will perform a comprehensive assessment from nose to tail. This includes checking your pet’s heart and lungs, examining their body condition, and looking at their eyes, ears, and even their toes! We’re committed to providing the best care and compassion for your pet. We put an emphasis on client education and ensure any questions you have about services performed/recommended are explained in depth so you never leave our facility with unanswered questions.

Your veterinarian will recommend a schedule based on your pet’s age, health, exposures and lifestyle. The clinic’s published vaccination information is below.

An initial series of vaccines is needed during your pet’s first 16 weeks of age. Typically, initial vaccinations for your puppy or kitten start at around 6-8 weeks (after being weaned from their mothers) and continue until they are 16 weeks of age. After going through these initial vaccinations, there are additional vaccines that your veterinarian may recommend based on your pet’s exposures and lifestyle. Vaccination is the best way to prevent against some common life-threatening diseases.

Rabies Vaccine: Dogs and cats should be vaccinated for rabies at 12 weeks of age. The rabies vaccine is boostered throughout their life, and a schedule is created based on the most current guidelines provided by the AVMA (American Veterinary Medical Association).

DHPP (Distemper, Hepatitis, Parvovirus, and Parainfluenza)

Dogs should be vaccinated by the combination vaccine DHPP starting at 6 to 8 weeks of age and boostered every 3 to 4 weeks until they are 16 weeks old. At this time, a puppy no longer has maternal antibodies and can develop its own immunity against distemper and parvovirus.

Bordetella: If your dog comes into contact with other dogs, such as going to a groomer, boarding facility, training facility, day care, or even a veterinary clinic, we recommend vaccinating for Kennel Cough. Our practice includes this in our core vaccines because of how contagious kennel cough can be. This vaccine is typically given orally and is then boostered annually to help prevent kennel cough in your dog.

Lyme and Leptospirosis Vaccines We also recommend vaccinating against Leptospirosis and Lyme disease. We will discuss these vaccines during annual check-ups and create a schedule to help protect your dog based on their lifestyle, however due to the large number of cases in our area, we do consider these vaccines core in our area. The AVMA has also changed their guidelines on Leptospirosis, considering it a core vaccine as well. We also strongly recommend blood parasite screens yearly for heartworm disease, and three tick-borne diseases: Lyme, Ehrlichiosis, and Anaplasmosis.

Feline Vaccines Kittens and stray cats should be tested for two common viruses that can affect your cat’s immune system, Feline Leukemia and Feline Immunodeficiency virus. Cats should be vaccinated for Rabies and FVRCP (feline panleukopenia, rhinotracheitis, calicivirus). FVRCP is started in kittens at 8 weeks of age and boostered every 3-4 weeks until 16 weeks of age. Rabies is given at 12 weeks of age or older. For cats that go outside, the Feline Leukemia vaccine may also be recommended. This vaccine is started after the kitten has been Rabies vaccinated and is boostered in 3-4 weeks, then yearly.

It is important to protect your dog or cat against these diseases. For more information on vaccinating your pet(s) please call us.

At CNY Veterinary Medical Services, it is very important to us to provide a safe environment for your pet. We have state of the art monitoring equipment, much like those used in hospitals, to ensure that your pet receives the utmost care while undergoing any anesthetic procedure. While your pet is under general anesthesia, we monitor their heart rate, blood pressure, and respirations. We also offer the option of basic blood work prior to a surgical procedure so that we can make certain your pet’s complete blood count and organ function is appropriate. For patients over 8 years of age we require blood work prior to anesthesia due to a number of complications that can start to arise as your pet ages. We also offer the placement of an intravenous catheter during procedures as well, this gives our medical team access to the patient’s vein at all times and can be critical in an emergency situation.

Routine procedures

• Spaying
• Neutering
• Soft Tissue Surgeries
• Limited Orthopedic Surgeries

Scheduling a quality-of-life appointment is certainly one of the most difficult phone calls and appointments you've ever had to make. We take these appointments very seriously and consider it one of the most important parts of our profession to be there during your time of need and sorrow.

At these appointments, the veterinarian will ALWAYS perform an evaluation/physical examination first. We understand that many times, these appointments are made with the understanding that the pet is to be euthanized; however, we will NOT perform euthanasia without first doing a thorough physical examination. If the veterinarian feels that euthanasia is not appropriate at that time, the veterinarian holds the right and responsibility to decline to perform the euthanasia. We feel that this must be the case, and the veterinarian must be the advocate and voice of the animal, even if it may be against the wishes of the pet owner in this case. In these cases, it is typically because the veterinarian strongly believes that by doing diagnostics, we have a strong chance of finding the cause for what is bothering the pet, and the veterinarian believes that we can fix or manage that condition in a reasonable way that doesn't involve euthanasia. Our goal is to make sure that you are making the most informed and educated decision that you can, as well as being an advocate for your pet.

When performing euthanasia, we will always allow an owner to be present during this time. It is a very personal and difficult decision, and many pet owners want to be present, but many of them feel that they can't. At CNY Veterinary, we emphasize the need for understanding and compassion. If you feel as though you cannot be present, we will respect your wishes, and our staff will ensure they stay with your companion during that time.

Cremation services are available. We work with an off-site crematory service, and we offer the options of either Individual Cremation or Communal Cremation. With Individual Cremation, you would receive your pet's ashes in a wooden urn, along with a certificate of cremation. With Communal Cremation, ashes are not returned.

We are proud to offer laser surgery and therapy for our patients. Laser procedures allow us to reduce the bleeding and swelling of surgery, making it both safer and less invasive. Laser therapy also reduces pain and recovery time, helping your pet get back to their normal self more quickly.

We are dedicated to utilizing the highest standard of veterinary technology, and laser therapy are one of the ways in which we stay on the cutting edge of our field. For more information about laser therapy and whether it is appropriate for your pet, contact our team.

Our boarding facility is part of our Veterinary Hospital. This allows your pet to be monitored and cared for by trained, experienced and licensed professionals. It also allows access to veterinary care in case of any emergency or illness.

While boarding, your pet(s) will get optimal care and attention. To decrease your pet(s) stress while boarding, we have designated canine & feline areas, as to make their visit as comfortable as possible.

We recommend bringing your own pet food, however, we can provide it. If prescription diets are required, there will be additional charges added to your invoice for the diet.

You are welcome to bring personal items (beds, toys, etc.) to make your pet(s) feel more at home.

We do not ask for additional charges for your pet to be walked, or get attention, as we feel this should be standard.

While boarding, your pet(s) will get bathed, and have their nails trimmed (pet permitting – aggressive pets may not allow us to provide these services).

As our hospital is open 6 days a week, pick-up and drop-off times are available 6 days a week (during normal business hours). We are closed on Sundays, and do not do drop-off or pick-up services on Sundays.

Boarding fees are charged per DAY.

Any pet that has fleas will get treated with a dose of Capstar & either Vectra or Revolution at your cost. We must do so in order to make sure that our hospital stays flea-free.

After-hours emergencies at CNY Veterinary are available only to active clients—clients seen within the past three years. Our facility is not staffed 24/7, and some conditions require a referral hospital. VetTriage is available to anyone, including people who are not current CNY Veterinary clients.